Scheduled email rules

Resource description

Scheduled email rules that specify emails that the system will send automatically at a specific point in time, e.g. the day of the event.

Field	Type	Description
id	integer	Internal ID of the rule
enabled	boolean	If `false`, the rule is ignored
subject	multi-lingual string	The subject of the email
template	multi-lingual string	The body of the email
all_products	boolean	If `true`, the email is sent to buyers of all products
limit_products	list of integers	List of product IDs, if `all_products` is not set
[DEPRECATED] include_pending	boolean	If `true`, the email is sent to pending orders. If `false`, only paid orders are considered.
restrict_to_status	list	List of order states to restrict recipients to. Valid entries are `p` for paid, `e` for expired, `c` for canceled, `n__pending_approval` for pending approval, `n__not_pending_approval_and_not_valid_if_pending` for payment pending, `n__valid_if_pending` for payment pending but already confirmed, and `n__pending_overdue` for pending with payment overdue. The default is `["p", "n__valid_if_pending"]`.
checked_in_status	string	Check-in status to restrict recipients to. Valid strings are: `null` for no filtering (default), `checked_in` for limiting to attendees that are or have been checked in, and `no_checkin` for limiting to attendees who have not checked in.
date_is_absolute	boolean	If `true`, the email is set at a specific point in time.
send_date	datetime	If `date_is_absolute` is set: Date and time to send the email.
send_offset_days	integer	If `date_is_absolute` is not set, this is the number of days before/after the email is sent.
send_offset_time	time	If `date_is_absolute` is not set, this is the time of day the email is sent on the day specified by `send_offset_days`.
offset_to_event_end	boolean	If `true`, `send_offset_days` is relative to the event end date. Otherwise it is relative to the event start date.
offset_is_after	boolean	If `true`, `send_offset_days` is the number of days after the event start or end date. Otherwise it is the number of days before.
send_to	string	Can be `"orders"` if the email should be sent to customers (one email per order), `"attendees"` if the email should be sent to every attendee, or `"both"`. date. Otherwise it is relative to the event start date.

Changed in version 2023.7: The include_pending field has been deprecated. The restrict_to_status field has been added.

Endpoints

GET /api/v1/organizers/(organizer)/events/(event)/sendmail_rules/

Returns a list of all rules configured for an event.

Example request:

GET /api/v1/organizers/bigevents/events/sampleconf/sendmail_rules/ HTTP/1.1
Host: pretix.eu
Accept: application/json, text/javascript

Example response:

HTTP/1.1 200 OK
Vary: Accept
Content-Type: application/json

{
  "count": 1,
  "next": null,
  "previous": null,
  "results": [
    {
      "id": 1,
      "enabled": true,
      "subject": {"en": "See you tomorrow!"},
      "template": {"en": "Don't forget your tickets, download them at {url}"},
      "all_products": true,
      "limit_products": [],
      "restrict_to_status": [
          "p",
          "n__not_pending_approval_and_not_valid_if_pending",
          "n__valid_if_pending"
      ],
      "checked_in_status": null,
      "send_date": null,
      "send_offset_days": 1,
      "send_offset_time": "18:00",
      "date_is_absolute": false,
      "offset_to_event_end": false,
      "offset_is_after": false,
      "send_to": "orders"
    }
  ]
}

Query Parameters:

page – The page number in case of a multi-page result set, default is 1

Parameters:

organizer – The slug field of a valid organizer
event – The slug field of the event to fetch

Status Codes:

200 OK – no error
401 Unauthorized – Authentication failure
403 Forbidden – The requested organizer does not exist or you have no permission to view it.

GET /api/v1/organizers/(organizer)/events/(event)/sendmail_rules/(id)/

Returns information on one rule, identified by its ID.

Example request:

GET /api/v1/organizers/bigevents/events/sampleconf/sendmail_rules/1/ HTTP/1.1
Host: pretix.eu
Accept: application/json, text/javascript

Example response:

HTTP/1.1 200 OK
Vary: Accept
Content-Type: application/json

{
  "id": 1,
  "enabled": true,
  "subject": {"en": "See you tomorrow!"},
  "template": {"en": "Don't forget your tickets, download them at {url}"},
  "all_products": true,
  "limit_products": [],
  "restrict_to_status": [
      "p",
      "n__not_pending_approval_and_not_valid_if_pending",
      "n__valid_if_pending"
  ],
  "checked_in_status": null,
  "send_date": null,
  "send_offset_days": 1,
  "send_offset_time": "18:00",
  "date_is_absolute": false,
  "offset_to_event_end": false,
  "offset_is_after": false,
  "send_to": "orders"
}

Parameters:

organizer – The slug field of the organizer to fetch
event – The slug field of the event to fetch
id – The id field of the rule to fetch

Status Codes:

200 OK – no error
401 Unauthorized – Authentication failure
403 Forbidden – The requested organizer/event/rule does not exist or you have no permission to view it.

POST /api/v1/organizers/(organizer)/events/(event)/sendmail_rules/

Create a new rule.

Example request:

POST /api/v1/organizers/bigevents/events/sampleconf/sendmail_rules/ HTTP/1.1
Host: pretix.eu
Accept: application/json, text/javascript
Content-Type: application/json
Content-Length: 166

{
  "enabled": true,
  "subject": {"en": "See you tomorrow!"},
  "template": {"en": "Don't forget your tickets, download them at {url}"},
  "all_products": true,
  "limit_products": [],
  "restrict_to_status": [
      "p",
      "n__not_pending_approval_and_not_valid_if_pending",
      "n__valid_if_pending"
  ],
  "checked_in_status": "checked_in",
  "send_date": null,
  "send_offset_days": 1,
  "send_offset_time": "18:00",
  "date_is_absolute": false,
  "offset_to_event_end": false,
  "offset_is_after": false,
  "send_to": "orders"
}

Example response:

HTTP/1.1 201 Created
Vary: Accept
Content-Type: application/json

{
  "id": 1,
  "enabled": true,
  "subject": {"en": "See you tomorrow!"},
  "template": {"en": "Don't forget your tickets, download them at {url}"},
  "all_products": true,
  "limit_products": [],
  "restrict_to_status": [
      "p",
      "n__not_pending_approval_and_not_valid_if_pending",
      "n__valid_if_pending"
  ],
  "checked_in_status": "checked_in",
  "send_date": null,
  "send_offset_days": 1,
  "send_offset_time": "18:00",
  "date_is_absolute": false,
  "offset_to_event_end": false,
  "offset_is_after": false,
  "send_to": "orders"
}

Parameters:

organizer – The slug field of the organizer to create a rule for
event – The slug field of the event to create a rule for

Status Codes:

201 Created – no error
400 Bad Request – The rule could not be created due to invalid submitted data.
401 Unauthorized – Authentication failure
403 Forbidden – The requested organizer/event does not exist or you have no permission to create rules.

PATCH /api/v1/organizers/(organizer)/events/(event)/sendmail_rules/(id)/

Update a rule. You can also use PUT instead of PATCH. With PUT, you have to provide all fields of the resource, other fields will be reset to default. With PATCH, you only need to provide the fields that you want to change.

Example request:

PATCH /api/v1/organizers/bigevents/events/sampleconf/sendmail_rules/1/ HTTP/1.1
Host: pretix.eu
Accept: application/json, text/javascript
Content-Type: application/json
Content-Length: 34

{
  "enabled": false,
}

Example response:

HTTP/1.1 200 OK
Vary: Accept
Content-Type: text/javascript

{
  "id": 1,
  "enabled": false,
  "subject": {"en": "See you tomorrow!"},
  "template": {"en": "Don't forget your tickets, download them at {url}"},
  "all_products": true,
  "limit_products": [],
  "restrict_to_status": [
      "p",
      "n__not_pending_approval_and_not_valid_if_pending",
      "n__valid_if_pending"
  ],
  "checked_in_status": "checked_in",
  "send_date": null,
  "send_offset_days": 1,
  "send_offset_time": "18:00",
  "date_is_absolute": false,
  "offset_to_event_end": false,
  "offset_is_after": false,
  "send_to": "orders"
}

Parameters:

organizer – The slug field of the organizer to modify
event – The slug field of the event to modify
id – The id field of the rule to modify

Status Codes:

200 OK – no error
400 Bad Request – The rule could not be modified due to invalid submitted data.
401 Unauthorized – Authentication failure
403 Forbidden – The requested organizer/event/rule does not exist or you have no permission to change it.

DELETE /api/v1/organizers/(organizer)/events/(event)/sendmail_rules/(id)/

Delete a rule.

Example request:

DELETE /api/v1/organizers/bigevents/events/sampleconf/sendmail_rules/1/ HTTP/1.1
Host: pretix.eu
Accept: application/json, text/javascript

Example response:

HTTP/1.1 204 No Content
Vary: Accept

Parameters:

organizer – The slug field of the organizer to modify
event – The slug field of the event to modify
id – The id field of the rule to delete

Status Codes:

204 No Content – no error
401 Unauthorized – Authentication failure
403 Forbidden – The requested organizer/event/rule does not exist or you have no permission to change it or this rule cannot be deleted since it is currently in use.