This page only applies to the pretix Hosted service at pretix.eu. APIs of custom pretix installations do not enforce any rate limiting by default.
All authenticated requests to pretix’ API are rate limited. If you exceed the limits, you will receive a response
with HTTP status code
429 Too Many Requests. This response will have a
Retry-After header, containing the number
of seconds you are supposed to wait until you try again. We expect that all API clients respect this. If you continue
to burst requests after a
429 status code, we might get in touch with you or, in extreme cases, disable your API
Currently, the following rate limits apply:
|Authentication method||Rate limit|
|Device authentication||360 requests per minute per device|
|Token-based authentication||360 requests per minute per organizer account|
|OAuth authentication / “Connect with pretix”||360 requests per minute per combination of accessed organizer and OAuth application|
|Session authentication||Not an officially supported authentication method for external access|
If you require a higher rate limit, please get in touch at firstname.lastname@example.org and tell us about your use case, we are sure we can work something out.