Event series#

When creating a new event, you can either create a singular event, or you can create an event series. This article explains the difference between a singular event and an event series, helps you decide which one to choose, and tells you how to set up an event series.

An event series allows you to create multiple dates that are all part of the event series. You should create an event series if you want your customers to book time slots, or if you want them to be able to buy tickets for multiple different dates by placing a single order. In all other cases, creating singular events should suffice.

Prerequisites#

This article assumes that you have access to an organizer account, either because you created it yourself when you signed up on pretix.eu, or because you were invited and granted access by a co-organizer.

How To#

The question whether you are hosting one single event, multiple events, or an event series does not always have a clear-cut answer. It is possible that there is more than one sensible solution for your use case. The next section tells you how an event series behaves compared to singular events. It will help you decide whether you should create an event series, or if singular events are more appropriate for your situation.

When does it make sense to create an event series?#

Creating an event series makes sense if you are hosting many events in quick succession. You should create an event series if you want your customers to be able to buy tickets for multiple dates by placing a single order. You should also create an event series if you want your customers to book time slots.

If you create an event series with multiple dates, then any setting you adjust will apply to every single date in the series. All dates that are part of the series will be displayed to customers on a single shop page.

The individual dates of an event series will always share the same settings, with the following exceptions:

event title
date and time
location
front page text
prices
seating plan
product quotas
check-in rules

These settings can be adjusted for each individual date, but you can also create several dates with unified settings in a single step. For more information, see Creating and editing dates in the event series.

We recommend creating an event series in use cases such as the following:

a theater performing different plays multiple times in the same venue
a touring act playing the same concert in several different locations
workshops with limited capacity hosted several times
an escape room allowing customers to book a time slot
a museum offering guided tours

There are some situations in which an event series is not the most straightforward solution. We recommend creating singular events for the following use cases:

events that take place over the course of several days, such as conferences or festivals, if customers typically attend more than one day of the event. This can be solved more easily using different products and check-in rules.
events with large gaps of time between the individual dates, such as annual conferences
events with very little overlap in terms of organizational parameters

How to create an event series#

Navigate to the dashboard. In the list titled "Your upcoming events", click the Create a new event button. Under "Event type", select "Event series or time slot booking". The rest of the process is the same as the creation of a singular event. For more information on creating an event, see the tutorial page on event creation.

Creating and editing dates in the event series#

Navigate to navigation pathYour event series then Dates. This page displays the list of currently existing event dates and allows you to create, edit, clone and delete them.

In order to create a single new date for this event series, click Create a new date. Choose a name, an event start time, and at least one product for the date. Once you are happy with your choices for the mandatory settings and the many optional settings on the page, click the Save button. You will be taken back to the dates overview page titled "Dates". The date you just created is now displayed in the list on this page.

In order to create several new dates for this event series, click Create many new dates. The process is very similar to creating a single date. It is illustrated in the example below.

As a practical example, let us assume you are offering an event titled "Sales workshop" every Monday and Wednesday at 10 AM in the second half of the year 2025. In the box titled "Repetition rule", you would make the following choice: "Repeat every 1 week(s), starting at 2025-07-01." Check the boxes next to the day of the week when the dates take place, "Monday" and "Wednesday" for example. Select the radio button next to "Repeat until" and choose a date such as 2025-12-31.

The "Preview" on the right side of the page is useful for double-checking the repetition rule. It will display the first ten and last ten dates you are about to create.

Under "Times", click the Add a single time slot button. Choose the start time for your event, for example, 10:00:00. Optionally, you may choose an event end time such as 12:00:00 and an admission time such as 09:30:00.

Under "General information", enter a name descriptive name for these dates in the "Name" field, "Sales workshop" for example. Under "Quotas", choose the product that shall grant admission to these dates in the "Products" field.

Once you have taken these steps and made your optional choices, click the Save button. You will be taken back to the dates overview page titled "Dates". If your venue closes on Christmas Eve and New Year's Eve, check the boxes next to those dates, scroll to the bottom of the page and click the Delete selected (2) button.

Troubleshooting#

If the button Dates: does not appear in the sidebar on the left, there are three possible explanations for this:

you have selected the wrong event (a singular event instead of an event series)
the event is set up as a singular event instead of an event series
you do not have permission to edit dates for this event